Building Smarter Leaders & Stronger Businesses
Kimpton Clocktower, Manchester | Friday 15 January 2027
Every opportunity you pursue, every investment you make, every person you recruit and every standard you set shapes the future of your business.
The Leadership Summit has been created for ambitious clinic owners who believe that every stage of business growth begins with the person leading it.
Step away from the day-to-day of running your clinic, surround yourself with ambitious people who challenge your thinking and return to your business with greater clarity, stronger commercial confidence and fresh perspective on what comes next.
Everything Starts With You
Your ambition sets the direction. Your decisions shape the business. Your standards influence the experience. Your leadership creates the culture. What you build around you determines how far the business can grow.
Everything Starts With You: What Does Your Business Need From You at Its Next Stage of Growth?
Welcome and introduction to the Leadership Summit 2027
What Are Investors Looking For? Understanding What a Strong Business Looks Like and How to Build Towards It
Whether you intend to sell your clinic or continue building it independently, understanding what creates lasting business value gives you a clearer direction. We'll be sharing the perspective behind identifying and supporting a growing network of physician-led aesthetic clinics. Explore the characteristics investors assess and identify the foundations your business needs to strengthen as the day unfolds.
The Numbers That Change Your Decisions: Why Financial Understanding Is One Responsibility You Cannot Fully Delegate
In hospitality, every table represents finite capacity, and an empty seat is a revenue opportunity that cannot be recovered. Explore how leading operators use financial and operational data to balance profitability with customer experience, then apply that thinking to your clinic. Understand which numbers deserve your attention, what questions to ask and which levers you can pull to grow revenue, improve margins and turn a busy clinic into a more profitable business.
Your Business Will Never Outperform You: Special Forces Lessons in Personal Leadership, Performance and Culture
When pressure increases, your ability to lead depends on how well you manage yourself. Former UK Special Forces operator Simon Jeffries explores how stress, fatigue, habits and emotional responses affect your performance, introducing practical tools to help you think clearly and respond more consistently. Examine how your personal standards and behaviour influence the culture and performance of your clinic.
How to Build a High-Performance Team: What Formula 1 Can Teach You About Culture, Accountability and Shared Goals
Our speaker has 30 years in Formula 1, including roles at Ferrari and Williams, and first-hand experience of what helps talented individuals perform together. Through examples from the factory to the pit lane, explore how shared goals, clear responsibilities and a culture of constructive challenge improve results. Consider how to remove barriers within your clinic and build collective ownership of its success.
The Art of Surprise and Delight: Creating Extraordinary Customer Loyalty
What makes a patient choose your clinic again? Nicky Brown shares lessons from her experience coaching leaders at Apple to help you define the service your patients should consistently receive and the moments of surprise and delight that make it memorable. Explore how to balance attracting new patients with nurturing existing relationships, giving people a reason to return and recommend you.
Building the Value of Your Clinic: How to Become Easier to Trust, Choose and Pay More For
You'll learn lessons from building and scaling businesses across health, wellness and technology to explore how businesses communicate value and become the preferred choice. Examine how positioning, online presence and every customer-facing interaction influence trust and willingness to pay, then apply these principles to your clinic. An interactive workshop will give you the opportunity to assess your own online shopfront and identify where you could communicate your value more clearly and convincingly.
Breathwork with Evolve by Dr Zainab
Everything Starts With You: Moving Beyond Self-Sabotage and Into Unshakeable Self-Belief
Your next stage of growth may require you to challenge the beliefs and habits influencing your decisions. In this final workshop, Nicky Brown helps you recognise patterns of self-sabotage and question the assumptions keeping you stuck. Bring the day’s insights together and commit to a meaningful next step, with greater clarity and belief in your ability to move forward.
Meet The Speakers
Every year, you invest in your clinic through new technologies, clinical education, marketing and recruitment.
But how often do you invest in the one thing that influences the return on every one of those investments: you?
No two businesses will leave the Leadership Summit with the same outcome because no two ambitions are the same.
What you take away will depend on where your business is heading next, whether that's greater confidence, fresh perspectives, stronger commercial clarity or clearer priorities for the future.
of delegates would recommend the event.
rated it good or excellent value for money.
secured their place for the following year before leaving.
– Dr Linda Simpson, Fine Line Clinical
Every Leadership Summit begins with one question: What does our community need next?
As your business evolves, so do the decisions you face.
Whether you're building a stronger team, improving commercial performance, creating exceptional patient experiences or preparing your business for long-term growth, every session has been carefully curated around the capabilities ambitious clinic owners need next.
The Leadership Summit Educational Pillars:
Leadership, Mindset & Team Culture
Financial Acumen, Commercial & Strategic Clarity
Customer Experience, Loyalty & Lifetime Value
Systems, Processes & Operational Efficiency
Business Resilience, Scaling & Sustainable Growth
Investment Readiness, Expansion & Exit Strategy
At the Leadership Summit, you'll be surrounded by ambitious clinic owners who believe there is always another level to reach.
People who ask better questions, share openly, challenge one another's thinking and genuinely want to see the people around them succeed.
The conversations throughout the day create fresh perspectives, meaningful relationships and opportunities that continue long after the Summit ends.
You'll be joining
200 established clinic owners from across the UK & Ireland
An average of 5–10 years in business
Typical annual turnover between £500,000 and £1 million
Owners actively investing in leadership, growth and the future of their businesses
A carefully curated community defined by ambition, generosity and continual growth
Join A New Room
Curated specifically for ambitious clinic owners, the VIP & Speaker Dinner allows you to sit down and discuss your individual clinic with the Leadership Summit speakers and industry experts over dinner.
The Leadership Summit is designed to create space for more open and personal conversations, with time to ask the questions that matter to your business. Alongside our global speakers and experts, you'll spend the evening with established clinic owners who understand the responsibilities, challenges and ambitions that come with building and leading a business.
It's an opportunity to talk openly, ask the questions that rarely have simple answers and build relationships with people who can challenge your thinking, share different perspectives and continue to add value long after the evening is over.
The conversations, connections and relationships made last year's VIP dinner one of the most memorable parts of the experience. For 2027, we've brought it back and have deliberately kept it intimate.
Whether this is your first hosted experience, or you've joined us before, you're invited to join the room, with a seat at the table.
Your evening includes:
A welcome drink and three-course dinner
Hosted networking with Summit speakers, industry experts and fellow clinic owners
Only 40 places available as an add-on to your Leadership Summit Ticket.
Dress Code: Dress To Impress
– Dr Loven Ganeswaran, Sunninghill Clinic
Every element of the Leadership Summit is designed to help you step away from the day-to-day, think more strategically and turn fresh perspectives into action.
Your experience includes:
Inspiring keynote presentations from world-class speakers
Interactive roundtable discussions
A professionally supported Business Growth Workbook
Meaningful conversations with ambitious clinic owners
Exceptional hospitality in the heart of Manchester
5.5 hours of CPD-certified education
The Highest-Return Investment You'll Make This Year.
Your business deserves the same commitment to leadership that you've already shown your clinical expertise.
The future of your business will always be shaped by the person leading it.
What you learn next, who you surround yourself with and the decisions you make will shape where your business goes next.
Friday 15 January 2027 | Manchester
Early Bird, £695 + VAT
Increasing to £895 + VAT from 31 October 2026.